What this job involves
Replace identified broken tiles while considering the reason they cracked.
Assessment before agreeing the work
Check crack pattern, surrounding adhesion and whether matching tiles are available.
Scope to confirm in the quotation
Agree local removal, substrate assessment and replacement limits.
How the cost is assessed
A durable tile finish depends on the surface beneath it as well as the tile itself. The assessment should consider soundness, levels, movement joints, falls and the transition to adjoining finishes. Agree the tile size, layout and edge details before a final material quantity is calculated.
- Area, tile dimensions and layout complexity
- Condition and preparation of the existing substrate
- Removal requirements and adjacent surface protection
- Adhesive, grout, trims, movement joints and curing time
The final scope and price depend on the site assessment, quantities, chosen materials and agreed exclusions. Ask for an itemised quotation rather than assuming a standard rate covers every condition.
Before the site visit
- Record room dimensions and photograph thresholds and corners.
- Confirm whether spare matching tiles are available.
- Share any history of hollow sounds, cracks, leaks or loose tiles.
Check the building’s renovation conditions before hacking or changing floor levels. Wet-area tiling can affect waterproofing and drainage falls. For HDB premises, verify applicable permit and renovation requirements with an appropriately registered contractor.
Check the completed work
Inspect replacement alignment, grout and any unresolved cause requiring further work.
Agree which records, material details and follow-up items will be handed over. Record any area outside the agreed scope so it is clear what has been inspected and what still needs attention.